Citi government travel card phone number.
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Citi government travel card phone number. Jun 20, 2023 · This article provides instructions for Government Travel Charge Card (GTCC) cardholders in reducing travel card payment delinquencies. When: Complete this form when there is a need to open a new individually billed Citi Government Travel Card account. • 9-digit ABA routing number • Checking account number • Full 16-digit Travel Card account number Pay-by-phone** (800) 200-7056 (757) 852-9076 (collect) Posting Time Frame 24 to 48 business hours Instructions Have your full 16-digit Travel Card account number ready and be prepared to provide the customer service agent with the following Title: Government Travel Card (Individually Billed Account) Setup Form Author: G. Click here Official travel for the Department of Defense just became easier with the Citi Department of Defense Travel Card. Although the purchase cards under the GSA Smartpay Contract have the correct numbering for tax exemption, the travel cards do not. Calling the Citi Travel service center. TMC: Contact your TMC using the phone number or website provided on your provided itinerary. Cardholders are responsible for using their Travel Card in accordance with policy, including use of split disbursement and ensuring payment in full of their current and past due balances no later than the Citibank statement due date for both temporary duty (TDY Contact Number: Service Hours: Credit card counseling and incident reporting: 82-2-2004-1004: 09:00~18:00 (Business days only) Incident reporting 24hrs/365days: CAT-i Pro menu and Security Programs: 82-2-3704-7711: 24 hrs a day/365 days a year (But, part of services are not available outside business hours) 1352492 CB003 08/15 Page 1 of 2 Citibank® Government Cards Cardholder Dispute Form APC/PA’s Name: Date: Cardholder’s Name: Merchant Name: Account Number: — — — — 1352492 CB003 08/15 Page 1 of 2 Citibank® Government Cards Cardholder Dispute Form APC/PA’s Name: Date: Cardholder’s Name: Merchant Name: Account Number: — — — — Government Travel Card (and all replacements) issued by Citibank, N. If a Home Phone number is not available, enter “N/A” (Not Applicable). Find the phone numbers for Citi Customer Service and Citi Client Services for government travel charge card support. cards. Types of Government Travel Charge Cards Citibank® Government Travel Card Program Commercial Office Phone* ( ) Cell Phone ( ) 7. Customer Service number on back of your card 1 Activate your card by completing the ‘Card Receipt Verification’ process and establishing your PIN. Please call: 1-800-200-7056. U. 5. , simply call us toll-free at 1-800-790-7206, 24 hours a day, seven days a week, every day of the year. Easily fill out PDF blank, edit, and sign them. Reporting a lost or stolen card. Travel Accident Insurance Guide; Lost Luggage Insurance Guide; Association Guide to Benefits. com Jan 3, 2022 · Cardholders can also call the Citibank customer service number on the back of their card and use the self-service automated telephone system. comhome. FIND A CI TRAVEL LOCATION PHONE NUMBER. Central/CBA Travel Account Setup Form Citibank ® overnment ravel Card rogram Instructions: Use this form to request setup of a Centrally Billed Account. Citibank Customer Service can assist cardholders with most emergency issues including: Declined transactions Citi provides a variety of training opportunities, covering both high-level capability overviews as well as in-depth technology classes, for Government Travel Card Agency Program Coordinators (APCs). Travel bookings can be made through the Citi Travel site. • 9-digit ABA routing number • Checking account number • Full 16-digit Travel Card account number Pay-by-phone** (800) 200-7056 (757) 852-9076 (collect) Posting Time Frame 24 to 48 business hours Instructions Have your full 16-digit Travel Card account number ready and be prepared to provide the customer service agent with the following We're sorry, the system is currently unavailable. Email Address ; Indicate the email address of the individual applying for the card. Introduction . Mar 17, 2022 · Obtaining a Government Travel Charge Card. A (which will be referred to as the “ Bank ”) under the General Services Administration (GSA) contract no. In general, military members will not have access to the GTCC program until it becomes a job requirement. For locations outside of the U. Inside the U. Social Security Number: Provide social security number of cardholder (for Travel Card only). Citi Customer Service Center toll-free number: 1-800-200-7056. Golpe Last modified by: gt94609 Created Date: 12/10/2009 6:45:00 PM Manage your travel on the go with CitiManager. Any amounts charged in Chip and PIN is the next generation of payment card technology. Citi Commercial Cards Sep 18, 2024 · Travel managers should ensure that all of their travelers use their government-issued travel charge card/account for all purchases of travel-related services or products such as rental cars, hotel rooms, and telephone or Internet service. Cardholders are responsible for ensuring that only authorized transactions are made with the card. Questions? Contact Citibank CBA Unit toll-free at 1-866-670-6462 from the US and Canada or, if dialing from international locations, call 757-853-2467. The new CITI travel cards have the CG's tax identification number embossed under the cardholder name which will 1 You will earn 10 ThankYou Points for each $1 spent on hotels, car rentals, and attractions when you use your Citi Strata Premier Card to book them through the Citi Travel site via CitiTravel. Home Address and Phone Number: Supply complete home address of cardholder, including street, apartment (if applicable), city, state, zip and country. Cardholders can management of the travel card program. Search for Disputes, Point of Contact, Statements, and Transactions Search for Point of Contact You can search for a Point of Contact to view contact information for your A/OPCs and Approvers. When an individual first applies for a travel card and then every three years after that, they must complete the Programs & – Travel Card Program Policies Travel Card 101 – [Mandatory] training course that is available on the TraX website. commercial. From the Card Number column, click the link for the card account you wish to view. Since 1812, Citi has been serving customers with innovative banking and financial solutions. These numbers are designated for DoD customers only. Once set it is available for immediate use. If you do not have the card number, you can hit # each time the systems asks you to enter your account number. In the credit card industry, Citi has set the standard for the world. Interior Business Center’s Charge Card Support Center: Transfer Transaction Form for Travel Accounts Citibank ® Government Travel Card Program Instructions: Use this form to request a Travel account transaction within the last 12 months to be transferred to another account. Those who become eligible for holding a GTCC must first complete an online training course and then be invited to apply for the card through Citibank. GS-23F-T0003 (“ GSA Contract ”). com 4. gov, 720-826-9791. Welcome to the Citi® Department of Defense Travel Card Program Since 1812, Citi has been serving customers with innovative banking and financial solutions. A-123, A Risk Management Framework for Government Charge Card Programs . Please try again later. We have combined our vast experience in worldwide CitiManager Transaction Management User Guide | 2. We apologize for any inconvenience. We have combined our vast experience in worldwide travel card management and unparalleled technological Jan 3, 2022 · Government Travel Charge Card. Plastic Type Card type selection: 1) Government Standard: GSA-designed standard card. and Canada or, if dialing from Central/CBA Travel Account Setup Form Citibank ® Government Travel Card Program Instructions: Use this form to request setup of a Centrally Billed Account. , include the The GSA SmartPay Program is the largest government charge card and commercial payment solutions program in the world Complete Citibank Government Travel Card Reinstatement Form online with US Legal Forms. We have combined our vast experience in worldwide Aug 6, 2021 · Government Travel Cards have a number of advantages compared to regular credit cards. We have combined our vast experience in worldwide travel card management and unparalleled technological Address. Contact Citi Customer service at 1-800-200-7056 for full details, or to start the process of filing a claim. Travel Card Cardholder Guide Citi Commercial Cards 91126 05/16/11 1:21 PM Page 1. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Security number GSA Contact Numbers (for federal agencies, excluding Department of Defense) Cardholder Servicing: 1-800-790-7206 (Toll-free) 904-954-7850 (Outside US) Agency/Organization Program Coordinator (A/OPC) Servicing: 1-877-841-7185 (Toll-Free) 1-904-954-7314 (Outside US) Visit the GSA's SmartPay 2 Program Website. You may add your Travel Card to multiple devices, both personal and government furnished. Ensure necessary travel ticketing is secured. as “011” is not required. 7. S. and Canada or, if dialing from Travel Card Cardholder Guide Citi Commercial Cards 91126 05/16/11 1:21 PM Page 1. Citi Account Hierarchy (required): The Citi hierarchy unit number under which the new Sep 1, 2023 · Department of Defense (DoD) travel cardholders now have the ability to add their Government Travel Charge Card (GTCC) to their smartphone Mobile Wallet to make purchases at contactless terminals. com highlighting the Card number, the existing name, and the new name you wish to change to. Citi's Corporate Card Customer Service is on hand to help 24 hours a day, 7 days a week throughout the year. com Customer Service Virtual Agent: 1-800-200-7056 From Outside the U. We are here to answer your ques-tions and provide the assistance you need. Mobile Phone ; 16. e. Step Action 1. We have combined our vast experience in worldwide Welcome to the Citi® Department of Defense Travel Card Program Since 1812, Citi has been serving customers with innovative banking and financial solutions. Links of Interest. 2 Unit Cardholders: (If additional card accounts need to be established, attach a separate, typed list providing the Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. If your card has been lost or stolen contact us as soon as possible on 13 24 84 or +61 2 8225 0615 if calling from overseas. Also, get other options for travel assistance, policy questions, and feedback. US Government is printed on the card; 2) Quasi-Generic: Plain silver plastic embossed with Government-assigned account number; 3) Generic: Plain silver plastic embossed with NON Government-assigned account number. Use this form to apply for a new Individually Billed Card Account to be used by a Department of Defense In the case of purchase card/account or CBA travel card/account misuse, the employee may be held personally liable to the government for the amount of any unauthorized transactions. Charge Card Program Manager: Kenneth Casey, Kenneth_Casey@ios. 1* Central Account Number Note: Input existing Central Account number for new unit card setup or indicate “NEW” if a new Corporate Account is needed. com, PDF, 6 pages], Statement of Understanding [PDF, 1 page], and Travel Card 101 [requires login] certificate of completion) and processing applications Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. com or 1-800-508-8930 (TTY: We accept 711 or other Relay Service). Outside the U. How to apply for a Government Travel Charge Card Online: **You must contact your Bureau Travel AOPC an AOPC will process the application and forward to Citibank If you provide or have provided us with a mobile number or number later converted to a mobile number, you agree that Citibank or our service providers may contact you at that number about your Commercial Card account. GTCC Regulations state that the card will be used by all DoD personnel (military or civilian) to pay for all costs related to official government travel, including meals. 3. Bank Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. Also provide home phone number of cardholder including area code. The traveler profile contains the essential information such as Electronic Funds Transfer (EFT) which is a checking/savings account, email, phone number, and Government Travel Charge Card (GTCC) data. You can also temporarily lock your card using using the Citi Mobile ® App or Citi Online. To ensure maximum support of the DoD mission, the Citi ® Chip and PIN card will incorporate both the current magnetic Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. . US Government is printed on the card; 2) Quasi-Generic: Plain silver plastic embossed with Government-assigned account number; 3) Generic: Plain silver plastic embossed with NON-Government-assigned account number. Dec 16, 2019 · number at any time, you agree that Citi may use your mobile number to contact you. During travel, use your travel card for ALL oficial travel expenses, including the purchase of meals. Cardholders will ensure a Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. We have combined our vast experience in worldwide travel card management and unparalleled technological Transfer Transaction Form for Travel Accounts Citibank ® Government Travel Card Program Instructions: Use this form to request a Travel account transaction within the last 12 months to be transferred to another account. purchases made with your Citi Government Purchase Card. Online. Citi customer service provides 24/7 assistance to cardholders at 1-800-200-7056 and 1-757-852-9076 (toll-free). Citi Account Hierarchy (required): The Citi hierarchy unit number under which the new Note: To sort the results by the Card Number, Username, Card Name, Status or Bill Type columns, click the column header name. signed application [citibank. Citi® Concierge Citi ® Concierge experts are ready 24/7 to assist you with your travel, shopping, dining, entertainment, and everyday needs. cards@citi. You can contact the appropriate Customer Service representative by calling the number on the back of your card or by visiting the Citi website Contact Customer Service page. May 13, 2022 · travel. Should you prefer to not receive these notifications on your wireless device, you may opt out by emailing the Bank at optoutcellconsent@citi. View the site for tips and frequently asked questions. 800-790-7206 (within United States) 904-954-7850 (collect calls from outside United States) Citibank Online Account Access (self register, commercial site). com. We have combined our vast experience in worldwide travel card management and unparalleled technological A. It provides general guidelines and policies for the administration of Centrally Billed Accounts (CBAs) and Individually Billed Accounts (IBAs) in the GTCC program. We have combined our vast experience in worldwide May 30, 2024 · Contact Citibank’s 24/7 Customer Service Team at 800-790-7206. citi. 2. GSA SmartPay Program. Points of Contact. Home Phone : 17. They’re usually free of interest as long as you keep up with your bills, have a longer repayment time than other options, and — depending on your situation — could even allow for direct or split disbursement. Program Administrators can send an email to bsc. Looking for more information on GSA SmartPay? Please visit the GSA SmartPay program website. Section IV - Cardholder Information 4. In addition to the card benefits provided by Citi, Visa and Mastercard provide card Title: Government Travel Card (Individually Billed Account) Setup Form Author: G. Please Login to CitiManager: home. Learn more today. The DoD Government Travel Charge Card (GTCC) Program Update contact information Just call Citi customer service number on the back of your card and follow GSA Tax Advantage Travel Card Guide . You have the opportunity to customize your PIN number by calling the 24-hour automated telephone system. mil 1 August 2024 INFORMATION PAPER Updating EFT and GTCC Information in a DTS Profile August 12, 2024 . Contacting the Citi Travel service center. Defense Travel Management Office 4800 Mark Center Drive Suite 05E22 Alexandria, VA 22350-9000 571-372-1300 Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. All travel bookings require the use of a Citi eligible credit card. Management of Travel Cards Requires all federal agencies to establish internal controls for government charge card programs, ensure periodic internal control reviews are conducted, and penalties imposed for violations when circumstances warrant. Travel bookings can also be made by calling the Citi Travel service center at 1-833-737-1288 (For TTY: Use 711 or other Relay Sep 23, 2024 · If you choose not create your four-digit transaction PIN during card activation, you must contact Citibank’s Automated PIN Line at (877) 905-1855 prior to making purchases to avoid a possible GO!card℠ decline. We have combined our vast experience in worldwide Official Government Travel has just become easier with the Citi® Government Travel Card. Jun 29, 2022 · Government Charge Card Abuse Prevention Act of 2012 SEC 3. To help ensure that all APCs will benefit, training classes are designed for all skill levels, from beginner to the most advanced. A Centrally Billed Account, or CBA, is a variation of the travel card used for the Department's specific needs and may be the method of payment for expenses incident to official travel, to include local travel. For specific account questions, please see the contact information for the banks below. By checking the box, l. Use of the travel card is mandated by the Travel and Transportation Reform Act of 1998 [PDF, 9 pages]. You can also log on to CitiManager to manage your account online. doi. When you are preparing to use your new card, please read What To Do When I First Receive My New Card . Golpe Last modified by: gt94609 Created Date: 12/10/2009 6:45:00 PM Jul 18, 2022 · Select the “Fill the card’s data” option 4. Depending on the agency and the circumstances, there are a number of applicable laws that can result in fines or imprisonment. In the case of the travel cards, the exemption status and form requirements vary from state to state. Personal use of the travel card or using the travel card to pay for someone else's travel expenses is prohibited. Citibank® Government Travel Card Program a home phone number is not available, enter “N/A” (Not Applicable). How: Section I: Reporting Parameters (To be completed by an APC) 1. Travelers who do not have their own Government Travel Charge Card (GTCC) may use their organization’s CBA to pay for those reservations. Citibank. 6. The Citi ® Commercial Card enables you to carry out approved organization spend with confidence and security, all underpinned by unrivalled card acceptance. 1. Training. Government Travel Charge Card (GTCC) holders will begin a phased approach of migrating to Chip and PIN cards beginning in January 2015. You can only view two levels of contacts above your assigned hierarchy. Appendix B to Circular No. Plastic Type: Card type selection: 1) Government Standard: GSA-designed standard card. com or 1-833-737-1288 (TTY: 711). Employee ID 10 digit number found on the back of the DoD issued CAC card. Travelers can contact CITI for cardholder matters or to report a lost/stolen card at 800-790-7206 (CONUS) or 904-954-7580 (OCONUS). Cardholders who have a credit balance on their account will be provided information on how to request the refund when selecting option #1 from the menu. 4. Questions? Contact Commercial Card Services Norfolk toll-free 1-866-670-6462 from the U. 18. Save or instantly send your ready documents. Our Back-Office team will ensure the name is updated in CitiManager and if requested, a new card will be issued with the updated name. CI Travel Phone Number for Base Locations MEPS, DoD Agencies. Welcome to Citi ® Commercial Cards! As a Commercial Card leader and innovator for 20 years, we are proud to serve as your GSA SmartPay ® 3 provider. This consent allows us to use text messages, automated voice messages and automated dialing technology for Official Government Travel has just become easier with the Citi® Government Travel Card. We have combined our vast experience in worldwide travel card APCs are responsible for: Collecting required cardholder documentation prior to card issuance (i. It is another tool in our arsenal to help combat potential third-party fraud. As a cardholder, you will receive global travel accident and lost luggage insurance so you feel safe and secure wherever you travel with a Citi ® Commercial Card. Citi Commercial Cards An official website of the United States government. (i) acknowledge I have read the CitiË Department of Defense Services Travel Card Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 (Toll-Free) 757-853-2467 (Outside US) Email for DoD Travel helpdesk: dodtravelcard@citi. needs of all Citi Government Purchase Cardholders. The Citi ® Commercial Card with Chip and PIN technology will continue to support magnetic stripe technology, enabling you to use your card regardless of the merchant. Maximum 60 characters. A Cell Phone number must be provided if a Home Phone number is not available. , call collect at 1-904-954-7850. We have combined our vast experience in worldwide Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. citidirect. URL: https://cardactivation. Here’s how you know regarding the Government Purchase, Fleet and Travel Card programs at Citibank Responsibilities of Program Participants Transaction Dispute Office (TDO) A TDO may be established to assist an Agency/Organization and Citibank in tracking and resolving disputed transactions associated with the Government Purchase, Fleet and Travel Card programs. Contact us at concierge@yourconciergecenter. 15. Please choose your government branch or enter your agency Individually Billed Account Travel Card Set Up Form Citibank ® Government Travel Card Program Instructions: This form must be completed by the Department of Defense employee, approving supervisor and the Agency Program Coordinator (APC). Retain receipts for all lodging expenses and for any other expense of $75. returned at the direction of the DTMO Travel Card Management Office. Citibank® Government Travel Card Program Commercial Office Phone* ( ) Cell Phone ( ) 7. 00 or higher. We have combined our vast experience in worldwide travel card 1 day ago · Featuring the best practices in industry and plug-and-play components, Defense Travel System streamlines the entire process involved in global Department of Defense (DoD) travel. Travel Card The Government Travel Card by Citibank is intended for use by designated individuals for official Government travel and authorized travel-related expenses. It delineates processes and procedures used in the management of the Citi Department of Defense (DoD) Government Travel Charge Card (GTCC) program. Enter required card and contact information to create Confirm your e-mail address and/or mobile number 5. Personal use of the travel card or use of the travel card to pay for Citi Government Travel Card Program Official Government Travel has just become easier with the Citi® Government Travel Card. dod. : 1-757-852-9076 Information above appears on the back of your card. The Card Details screen displays the card overview including balance and payment history, links to recent and previous Travel Card Cardholder Guide Citi Commercial Cards 91126 05/16/11 1:21 PM Page 1. US Government is printed on the card; 2) Quasi-Generic: Plain blue plastic embossed with Government-assigned account number; 3) Non-POS (White): Cannot be used at the point-of-sale; 4) Generic: Plain blue plastic embossed with NON-Government-assigned Welcome to the Citi® Department of Defense Travel Card Program Since 1812, Citi has been serving customers with innovative banking and financial solutions. The Department of Commerce (DOC) policy is that government-issued travel cards be used to pay for ALL official travel expenses while on TDY/TAD if travel is five or more times in a year, unless exempt.